Privacy Policy

9321-7222 Québec inc. dba. SaunaSpa.ca (“SaunaSpa.ca” or “we”) is committed to respecting your rights and ensuring the confidentiality of personal information in accordance with applicable laws.

  1. Consent
    By providing personal information to our company, you authorize us to collect, use, and share that information in accordance with our privacy policy and applicable laws. You have the right to withdraw your consent by contacting our privacy officer whose information is provided in Section 12, unless otherwise required by law or contract. If you provide personal information about another person, you must have that person permission or have obtained all necessary consents for us to collect, use, and share that information in accordance with our privacy policy.
  2. Personal information we collect
    According to Canadian privacy laws, "personal information" refers to information that identifies a
    person or can be used to identify them.
    The personal information that SaunaSpa.ca may collect about you includes your name, home address,
    personal phone number, personal email address, billing details, and any other information that allows us
    to provide you with services or sell you a product.
  3. Why we collect personal information
    SaunaSpa.ca generally collects, uses, and discloses personal information of its clients and service providers to provide services or sell products to its clients. Specifically, we collect, use, and disclose your personal information for the following purposes:
    – Establishing and maintaining business relationships with you;
    – Developing, improving, marketing, selling, or otherwise providing “SaunaSpa.ca” products and services;
    – Distributing our informational communications in the form of emails;
    – Developing and managing our knowledge and document type management systems and databases;
    – Detecting errors, acts of negligence, contract violations, fraud, theft, and other illegal activities;
    – Collecting, using, and disclosing your personal information in accordance with applicable legal or regulatory requirements or provisions, and to comply with these requirements or provisions.
  4. Who we share your personal information with
    SaunaSpa.ca may share your personal information with the following persons only in the following situations:
    – Service providers, such as a business or individual that SaunaSpa.ca has hired to perform certain tasks, such as marketing, community management, data processing, document management, and administrative services; and – One or more third parties, only if you have given your consent or if the law requires or permits it.
  5. Where your personal information is stored
    Your personal information is kept in secure locations and on servers controlled in the offices of our service providers. These providers take all security measures required by law to adequately protect your personal information.
  6. How to access your personal information
    Upon written request from you, SaunaSpa.ca will inform you of the existence of your personal information, its use and whether it has been communicated to third parties. Requests for access should be sent to the privacy officer of SaunaSpa.ca, whose contact details are provided in Section 12.
  7. How your personal information is protected
     SaunaSpa.ca uses administrative and technological security measures appropriate to the sensitivity of your personal information to protect their confidentiality. We use secure data networks that comply with industry standards.
  8. Cookies
    When you visit SaunaSpa.ca website, we may use a browser tool called a cookie to collect information such as the type of internet browser and operating system you are using, the domain name of the website you are coming from, the date and duration of your visit, the number of visits, the average time you spend on our website, the pages you have viewed, and the number of accumulated cookies. A cookie is a small text file containing a unique identification number that identifies your browser (but not necessarily you) each time you visit our website. We do not know who visits our website unless you tell us (e.g., by registering for an event or sending us a message from the website). In addition to the determined purposes described in our privacy policy, we may use this information collected on the website and share it with other companies with whom we have business relationships to measure the use of our site, improve its functionality and content, and make it easier to use for visitors. You can reset your browser to be notified when a cookie is received or to refuse cookies. However, if you refuse cookies, some features of our website may not be available to you.
  9. Online Communications
    When you visit our website, you may voluntarily provide us with personal information in order to receive a service or information, such as asking questions, requesting information, viewing or downloading publications, subscribing to an email distribution list, participating in events, contests, or surveys. If you are a registered user of a SaunaSpa.ca online service, we may combine and store the information you have provided to us online with other information we have collected online and offline.
    We may send you promotional emails containing useful information about SaunaSpa.ca services or other business partners. We collect data about the use of these emails, such as the date and time of opening, the number of times you have opened them, and the clicks made on their content. We use this information to improve our email communications. We will also include instructions on how to unsubscribe or modify your preferences if you no longer wish to receive promotional emails from SaunaSpa.ca.
  10. Links
    Our website may contain links to other websites, but please note that these links are provided for your convenience only. We would like to inform you that the privacy policies and practices of third-party websites may differ from those of SaunaSpa.ca, and we are not responsible for these external websites.
  11. Modifications
    SaunaSpa.ca reserves the right to modify or supplement this privacy policy at any time. If we make any changes, we will post them on our website and make them available on request to our privacy officer. If we require your consent to collect, use or disclose personal information for purposes other than those for which you initially provided your consent, we will comply with applicable privacy laws.
  12. Contact
    If you have any questions about SaunaSpa.ca privacy practices, please do not hesitate to contact us at the following address: info@saunaspa.ca